Some records may have been affected
Ontario's three Chief Justices confirmed an incident involving Thomson Reuters' C-Track platform. The provider says a subset of records was affected and some confidential, redacted or sealed information may have been involved. This does not establish that every Small Claims or traffic file was affected.
Court operations continue
The September 2 statement says C-Track remains operational and court proceedings continue. It reports no evidence of resulting identity theft at that time. Continue meeting hearing and filing obligations unless the court directs otherwise.
Support information checked September 17
C-Track Canada's information line is 1-833-918-4543, Monday–Friday, 8 a.m.–8 p.m. Eastern Time. Its notice offers 12 months of complimentary TransUnion myTrueIdentity monitoring, with enrolment by December 31, 2026. Use the provider's linked notice for current terms and instructions; do not post personal file details publicly.
This article is not legal advice. Rules and procedures may change, and the result depends on the facts of each matter.